Recently, a 911 dispatcher hung up on a man who hysterical after discovering that his mother was dead. The man returned form work and noticed that his mother wasn't breathing, so he dialed 911. His call was immediately answered, however, after telling the man to simply calm down so they could find out where he was and what happened, the caller remained hysterical and unfocused. The caller then continued to holler and shout so the dispatcher told him to stop yelling at her because she "didn't do it". The caller then continued to yell and use profanity so the dispatcher simply hung up on them. However, the initial person who took the call, a metro police dispatcher, was still on the line and ended up helping the caller through the process.
http://news.yahoo.com/blogs/oddnews/911-dispatcher-hangs-up-on-distressed-caller--appears-to-still-have-job-215440562.html
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